Farmer Brothers Company

  • Bench Tech.

    Job Locations US-FL-Lakeland
    Job ID
    2018-2309
    Category
    Operations
  • Overview

    Farmer Brothers/West Coast Coffee for a Bench Tech/Outside Service Technician to perform service and installation of coffee brewing and beverage equipment for designated customer base. Technician is responsible for parts inventory, service call closure and specific documentation of work assignments and time. 

    Responsibilities

    • Performs scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations.
    • Technicians are required to participate in "On Call" service including after hours and weekend schedule rotation.
    • Maintain spare part levels and reorders within replenishment guidelines.
    • Responsible for all documentation and activity verification required by the company including call closure procedure, completeness of invoice and signature of all required documents from the customer. 
    • Participates in the forecasting and planning of equipment to meet demands based on sales input and plans.
    • Must follow all company safety mandates and policies

    Qualifications

    • Minimum of 3 years technical experience
    • High school diploma or GED equivalent
    • The ability to lift and carry products weighing up to 60lbs
    • Electrical and plumbing experience preferred
    • Good oral and written communication skills
    • Good customer service skills
    • Valid driver’s license with clean driving record
    • Ability to problem solve equipment issues

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