Farmer Brothers Company

  • Supplier & Co-Man Quality Manager

    Job Locations US-TX-DALLAS-FORT WORTH | US-TX-Northlake
    Job ID
    Operations - Quality
  • Overview

    The Supplier & Co-Man Quality Manager is responsible for the development enhancement and maintenance aspects of the Co Supplier & Co-man Quality program.  Responsible for the development or enhancement of program aspects, engagement during new supplier evaluation, on-site audits and direct interface with critical suppliers in terms quality, troubleshooting of quality related issues and providing consultative quality input.


    • Maintain the Supplier Qualification/Approval process for quality and associated paperwork in support of the system.
    • Support the evaluation and risk categorization of suppliers based on key performance metrics including audits, quality objectives, and complaints. 
    • Perform on-site supplier audits for supplier and co-man/contract manufacturers. 
    • Responsible for tracking supplier audit corrective actions and verifying the effectiveness. 
    • Identify supplier compliance issues; help to resolve issues in a timely manner. 
    • Analyze supplier related defect data to determine root cause. 
    • Partner with Purchasing/Procurement and R&D to continuously improve supplier relationships. 
    • Monitor key performance indicators and provide required metrics to senior management. 
    • Partner with functional leaders to ensure alignment in identification of risks and projects associated with contract manufacturing organizations and other types of suppliers. 
    • Interact frequently with functional peer group managers. 
    • Identify and manage continuous improvement projects with the objectives of achieving quality, reliability and cost improvements. 
    • Ensure co-manufactured products meet manufacturing and customer specifications. 
    • Provide leadership, consultation and direction to contracted sites on quality, food safety issues, and complaint resolution. 
    • Develop/track supplier quality metrics that drive decision making including first pass compliance, customer complaints, etc.
    • Implement best in class supplier quality management processes that drive improvement. 
    • Manage supplier quality technicians. 
    • May perform other duties as assigned. 


    • Bachelor of Science Degree (i.e. Engineering, Chemistry, Microbiology, etc.).
    • 7+ years of experience working in the area of quality and food safety within a food manufacturing environment. 
    • 3+ years of experience conducting internal or third party audits. 
    • Significant experience in quality assurance/control, operations, analytical or other technical functional area. 
    • Cross functional experience with the ability to interface with multiple groups to develop and implement Quality Management Systems (QMS).
    • Significant experience and knowledge of GMP, and food ingredient quality control systems, and HACCP.
    • Strong planning, organization, and time management skills. 
    • Establishes high standards of performance for self and others. 
    • Strong Communication skills:  written, and verbal. 
    • Knowledge of Word Processing software; Spreadsheet software; PowerPoint; and general email writing and online research skills. 
    • Excellent organizational and interpersonal skills. 
    • Strives for continuous growth and improvement. 


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share this job on your newsfeed