Farmer Brothers Company

  • Lead, Sales Generation Coordinator

    Job Locations US-IL-CHICAGO | US-IL-NORTHLAKE
    Job ID
    2018-2614
    Category
    Sales
  • Overview

    This position will make outbound and take incoming lead calls. They will be responsible for prospecting, qualifying and generating new sales leads and setting appointments for the Sales field. 

    Responsibilities

    • Follow up and qualify all incoming leads.
    • Identify potential prospects and communicate to sales team.
    • Follow-up with prospects until onboarding. 
    • Make outbound calls and send e-mails to potential prospects. 
    • Set appointments for Sales field as needed. 
    • Call current route customers to penetration of allied products.
    • Survey current and past customers as needed. 
    • Provide exceptional customer service and timely follow-up.
    • Communicate clearly and precisely with potential and current customers in written and verbal form.
    • Participate in proactive team efforts to achieve departmental and company goals. 
    • Maintain a professional demeanor and treat coworkers with courtesy and respect at all times. 
    • Other duties as assigned. 

    Qualifications

    • 2-5 years minimal experience in Lead generation, inside sales.
    • Comfortable with cold calling and multiple follow up techniques.
    • Ability to navigate different types of structures to identify decision makers.
    • Ability to initiate conversation and communication in a polite and engaging manner. 
    • Experience in coffee industry or another specialty food product (nice, but not required).
    • College Degree is a plus.
    • Proven results-oriented lead generation skills. 
    • Accuracy and attention to detail.
    • Demonstrate interpersonal skills and positive attitude. 
    • Accurate keyboarding and math skills. 
    • Team oriented problem solver who takes ownership of their work.
    • Excellent communication skills, verbal and written and strong customer service skills. 
    • Self-motivated individual with the ability to work under minimal supervision.
    • Ability to multi-task. 

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