Farmer Brothers Company

  • Service Technician

    Job Locations US-MA-BOSTON
    Job ID
  • Overview

    Farmer Brothers has an excellent opportunity for a Service Technician to perform service and installation of coffee brewing and beverage equipment for a designated customer base. The technician is responsible for parts inventory, service call closure and specific documentation of work assignments and time. THIS POSITION DOES QUALIFY FOR A ONE TIME SIGN ON BONUS!



    • Performs scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations.
    • Technicians are required to participate in "On Call" service including after hours and weekend scheduled rotations.
    • Maintain spare part levels and reorders within replenishment guidelines.
    • Responsible for all documentation and activity verification required by the company including call closure procedure, completeness of invoice and signature of all required documents from the customer. 
    • Participates in the forecasting and planning of equipment to meet demands based on sales input and plans.
    • Must follow all company safety mandates and policies.

     Branch location: Jessup MD


    • Minimum of 3 years technical experience
    • High school diploma or GED equivalent
    • The ability to lift and carry products weighing up to 60lbs
    • Electrical and plumbing experience preferred
    • Good oral and written communication skills
    • Good customer service skills
    • Valid driver’s license with clean driving record
    • Ability to problem solve equipment issues
    • 7-4 M-F plus on call and weekend rotation


    The successful candidate will be required to complete a background check (including, but not limited to, employment verification, criminal history check and education verification), a pre-employment drug screen and DOT physical.


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